Are you 21+ ?

Intended for sale to adults 21 years or older. If you
are not legally able to purchase electronic cigarette
products where you live, please do not enter this site


Under 21      21+

Shop by Brand

Free Shipping on USPS First Class Mail!
We Accept ALL
Major Credit Cards!

Contact us




Click here to sign up for our newsletter!

Get coupons, sales, discounts, news, & more, all to your inbox each week!




The Vapor Depot

Promote Your Page Too
You are here:Home > FAQs
Choose a sub category:
Site FAQs

To view our 2015 Educational Electronic Cigarette Vaping Workshop Videos, CLICK HERE

Is there a product Warranty offered by The Vapor Depot?

The Vapor Depot’s warranty obligations for this hardware product are specifically limited to the terms and conditions set forth herein, and said terms may be modified by The Vapor Depot at any time without notice. The Vapor Depot guarantees all hardware items to be free of manufacturer defects within 30 days of the purchase date. All liquid items are excluded from any warranty offered by The Vapor Depot either written or expressed. This warranty is limited to manufacturer defect only; to be determined by Vapor Depot, LLC. Other problems resulting from actions such as, but not limited to, abuse, neglect, or loss are specifically not covered under any Vapor Depot warranty, expressed or implied.

Proper diagnosis and testing must be performed by the Vapor Depot warranty facility before any replacement can be given. Diagnosis and testing requires approximately 24-72 hours. Proof of purchase of said part(s) must be provided. Part(s) must have been purchased within 30 days of the date the package is postmarked or warranty is void. All shipping charges incurred in returning the product to the warranty facility shall be the sole responsibility of the customer. International customers are responsible for shipping charges incurred to and from our warranty facility. This warranty applies to the original purchaser only and is non-transferable. All warranty replacements are conditioned upon the availability of parts and products at such time. Part(s) must be received in AS NEW condition; any part returned with ANY damage intentional or accidental voids warranty listed herein. If part(s) sent in for replacement are found to be repairable or in fact not a manufacturer defect, customer shall be responsible for shipping charges incurred to return said part(s).

Any actual or suspected damage caused by use of non Vapor Depot products shall void any and all warranties, expressed or implied, set out by Vapor Depot, LLC. Opening any hardware product shall void all warranties, as opening the hardware product may cause damage to the product. Damage to the product arising from the failure to follow the operating instructions relating to the product’s use, improper use of the product, or to damage caused by operating the product for other than its intended use shall void the warranty.

Vapor Depot, LLC. does not warrant the uninterrupted or error-free operation of our product(s). Vapor Depot distributors, representatives, and employees are not authorized to make modifications, extensions, or additions to this warranty. In the event any term or provision of this warranty is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. These written terms and conditions of the Vapor Depot 30 Day Manufacturer Defect Warranty shall supersede all prior warranties offered or provided by The Vapor Depot. By purchasing any Vapor Depot product through a retail location, online, or over the phone you are agreeing to the terms and conditions set forth herein.

All parts and accessories offered by The Vapor Depot are intended for use with the model specified only. Damage may occur if Vapor Depot model- specific parts are interchanged between other Vapor Depot models. The Vapor Depot is not responsible for any damage that may occur from this. In addition such damage will not be covered under any warranty expressed by The Vapor Depot.

Clearance/discontinued items are sold AS-IS and carry no warranty either written or expressed.

Is there a Refund or Exchange Policy?
The Vapor Depot does not refund or exchange any products purchased that contain nicotine, operate with nicotine, or are used orally. We apologize for any inconvenience this may pose. However, we will do everything we can to ensure your satisfaction with our products.

What is Nicotine?
Nicotine is an addictive alkaloid that is naturally present in certain plants. A high presence is found in tobacco and a low presence is found in common vegetables such as potatoes, tomatoes and green peppers. Nicotine, when delivered in small dosages such as in a cigarette, cigar or through one of our devices, can deliver a feeling of calmness or relaxation. Current available information states that nicotine in and of itself has not been shown to cause cancer in healthy tissue. Additionally, it has not been shown to have any mutagenic properties. This being said, it should also be noted that the International Agency for Research on Cancer has not evaluated nicotine as of this time.

What is Propylene Glycol?
Propylene glycol is a food additive found in many foods we eat today.There are varying levels of quality of propylene glycol, from "stage" grade (the most commonly used even for e-liquids) and medical grade propylene glycol which is the highest quality and the type that is used in all Vapor Depot Vapor Juice. Propylene Glycol is also used in food coloring, flavoring and also used to keep food, medicines and cosmetics moist. It is considered to be generally safe and it is the element in our product that helps to create the vapor that simulates smoke.

What are the effects of Propylene Glycol?
The main component of e-liquid used in e-cigarettes is Propylene Glycol (PG). There is much research on inhalation of vaporized PG.
There are studies on PG dating back to the 1940's. In fact, it has been used extensively in situations where it would be inhaled in the US since the 1950’s. It has been used in medical devices such as asthma inhalers, as an air disinfectant in places like hospitals and restaurants, and even in hundreds of thousands of entertainment venues such as bars and theaters, since it is the substance used to create fog in fog machines.
Below are the studies on propylene glycol with explanations as to what the study is about along with some quotes from the articles and a link directly to each article in case you would like to read the entire article.

Here are a few quotes from the 2007 EPA re-registration decision approving the use of propylene glycol in places like hospitals and food establishments:

"Propylene glycol is used in air sanitization and hard surface disinfection and dipropylene glycol is used in air sanitization."

"Propylene glycol and dipropylene glycol were first registered in 1950 and 1959, respectively, by the FDA for use in hospitals as air disinfectants."

"Indoor Non-Food: Propylene glycol is used on the following use sites: air treatment (eating establishments, hospital, commercial, institutional, household, bathroom, transportational facilities); medical premises and equipment, commercial, institutional and industrial premises and equipment; laundry equipment; hard non-porous surface treatments (bathroom facilities); automobiles; air conditioning filters; pet treatment, including cats, dogs, and caged birds; environmental inanimate hard surfaces; garbage containers/storage."

"Target Pests: Odor-causing bacteria, Fleas, Mites, Red lice, Animal pathogenic bacteria (G- and G+ vegetative), Shigella bacteria, Pasteurella bacteria, Listeria bacteria, Herpes Simplex I and II, Animal viruses, Influenza Virus A2, Aspergillus Niger Fungus, Mold/Mildew, Pseudomonas SPP., Shigella Flexneri, Shigella Sonnei."

"General Toxicity Observations
Upon reviewing the available toxicity information, the Agency has concluded that there are no endpoints of concern for oral, dermal, or inhalation exposure to propylene glycol and dipropylene glycol. This conclusion is based on the results of toxicity testing of propylene glycol and dipropylene glycol in which dose levels near or above testing limits (as established in the OPPTS 870 series harmonized test guidelines) were employed in experimental animal studies and no significant toxicity observed."

"Carcinogenicity Classification
A review of the available data has shown propylene glycol and dipropylene glycol to be negative for carcinogenicity in studies conducted up to the testing limit doses established by the Agency; therefore, no further carcinogenic analysis is required."

And there is much more information in the full document linked below:

Here is a link to a Time article about propylene glycol’s germicidal properties when inhaled
, published in 1942.

They determined that inhaling Propylene Glycol in levels which were significantly higher than would be common under any circumstances did not have any ill effects on the monkeys used for the study. The only significant effect they noted was weight gain.,9171,932876,00.html

This article is about a study done
(in the 1940's since it is obviously unethical to do before they were aware of the potential results!) where PG vapors were emmitted into a children's convalescent home.

Quote fron this article:

"The report of the 3 years' study of the clinical application of the disinfection of air by glycol vapors in a children's convalescent home showed a marked reduction in the number of acute respiratory infections occurring in the wards treated with both propylene and triethylene glycols. Whereas in the control wards 132 infections occurred during the course of the three winters, there were only 13 such instances in the glycol wards during the same period."

Here is an incredibly long list of air sanitizing products in current commerce based on propylene glycol, many used in hospitals as approved by the EPA in the above PDF:

Here is an article about long-term exposure of significantly high levels of PG vapor in monkeys and rats.

"With a view to determining the safety of employing the vapors of propylene glycol and triethylene glycol in atmospheres inhabited by human beings, monkeys and rats were exposed continuously to high concentrations of these vapors for periods of 12 to 18 months. Equal numbers of control animals were maintained under physically similar conditions. Long term tests of the effects on ingesting triethylene glycol were also carried out. The doses administered represented 50 to 700 times the amount of glycol the animal could absorb by breathing air saturated with the glycol.

Comparative observations on the growth rates, blood counts, urine examinations, kidney function tests, fertility and general condition of the test and control groups, exhibited no essential differences between them with the exception that the rats in the glycol atmospheres exhibited consistently higher weight gains."

Article on the repeated exposure of rats to PG suggesting low priority for further study due to lack of ill effects.

The first few lines of this study say:

"Propylene glycol (PG) is not acutely toxic. The lowest oral LD50 values range between 18 and 23.9 grams (5 different species) and the reported dermal LD50 is 20.8 grams. PG is essentially nonirritating to the skin and mildly irritating to the eyes."

Here is a link to a study showing the safety of propylene glycol as the carrier for inhaled Cyclosporine, for lung transplant patients
. Propylene Glycol is used as a drug delivery system, even for patients who have pulmonary complications and whose lungs are compromised specifically because of the germicidal and virucidal properties of the substance.

"There were no respiratory or systemic effects of high doses of propylene glycol relative to air controls. These preclinical studies demonstrate the safety of aerosolized cyclosporine in propylene glycol and support its continued clinical investigation in patients undergoing allogeneic lung transplantation."

This article explains that the Entertainment and Services Technology Association hired two independent companies to test the toxicology of propylene glycol in vaporized form in a work environment.
working_groups/ FS/cihintro.htm

Cohen Group report and the HSE Consulting reportare not identical documents, but are substantially congruent in their findings. Both reports state that all of the chemicals they studied (glycerin and five dihydric alcohols) are of low toxicity. Some of the chemicals are of such low toxicity that no maximum allowable concentrations have ever been established, even though they are used in a wide variety of industrial applications. A few of the chemicals have permissible exposure limits defined by a variety of governmental bodies in the US, UK and Germany, but these exposure limits are believed to be higher than the levels needed to produce a heavily fogged theatrical environment. Neither report gives any indication that performance environments should be evaluated in a manner different than that used for other industrial work sites. "

Below are links to the independent studies completed for the ESTA.
Statement from the Cohen Study:
"Prolonged and repeated inhalation of triethylene glycol and propylene glycol concentrations well above those present in high-density fog theatrical productions has been repeatedly demonstrated to not pose a health hazard to human subjects. Both glycols have generally been found to be not irritating to the eyes and skin, although splashing the pure compound into the eye may produce transient irritation."
Statement from HSE study in which PG referes to Propylene Glycol:
"PG, G, and TEG’s toxicity data appears to be well studied and demonstrates low occupational hazards."

In reference to fog machines, mild throat and eye irritation were only observable symptoms.

"After exposure to PG mist for 1 minute tear film stability decreased, ocular and throat symptoms increased, forced expiratory volume in 1 second/forced vital capacity (FEV1/FVC) was slightly reduced, and self rated severity of dyspnoea was slightly increased. No effect was found for nasal patency, vital capacity (VC), FVC, nasal symptoms, dermal symptoms, smell of solvent, or any systemic symptoms. "

CDC Toxicity of Propylene Glycol

"In contrast to ethylene glycol, a potent cause of acute toxicity in humans, propylene glycol is a “generally recognized as safe” (GRAS) additive for foods and medications. Propylene glycol rarely causes toxic effects, and then only under very unusual circumstances."

Spacecraft Maximum Allowable Concentrations for Selected Airborne Contaminants

"PG is commonly used as an additive in cosmetics and in medicinal agents. It is thought to have low toxicity and is used as a vehicle for intravenous (IV) medications, topical medications, and cosmetics. The Food and Drug Administration considers it safe for use in medication and cosmetics. It is also antibacterial, which makes it useful as a preservative and disinfectant. PG is the principal component of aircraft deicing and anti-icing fluids and of motor vehicle antifreeze."

Product Safety Assessment (PSA): Propylene Glycol

"Inhalation of the PG vapors appears to present no significant hazard in ordinary applications. "

"PG does not cause sensitization and shows no evidence of being a carcinogen or of being genotoxic"

What are the ingredients in the Vapor Juice?
The Vapor Depot's Vapor Juice is among the absolute highest quality e-liquids in the world! Our liquids contain the highest quality and safest ingredients available, which are Vegetable Glycerin and/or medical grade Propylene Glycol, Nicotine (from natural plant sources), distilled pure water and flavorings from natural and artificial sources not extracted using ethyl alcohol. That's right! No alcohols are used in any of our Vapor Juices!

How long does a cartomizer last?
The answer to this question is really dependent on how much you use your electronic cigarette. For most customers, they find that they get between 2 to 6 weeks out of a cartomizer before needing to replace it. Cartomizers tend to perform much better than atomizers when it comes to vapor production and throat hit. Their replacement cost ranges between $5.00 and $17.00 (Upon in stock availability).

How long will the atomizer last?
An atomizer is considered to be a semi-consumable, but will operate through the use of many cartridges before replacement becomes necessary. An atomizer needs to be replaced when vapor volume is noticeably reduced even after a fresh cartridge and fully charged battery have been installed. It is important to note that if the atomizer continues to produce a proper volume of vapor, one should continue using it until the volume is decreased to a level that is too low to deliver a satisfying volume of vapor. Extra atomizers can be purchased when needed for approx $12.99 plus applicable state tax and shipping (Upon in stock availability).

How long does a battery last?
The Vapor Depot batteries are rechargeable. A new battery should be charged a minimum of 9 hours before the first use. After that, a normal charge should only require 2 - 4 hours of charge time. Every Vapor Blaster, Vapor Bolt, Vapor Gripper, Vapor eGo, TVD Cigar and TVD Pipe Pack come with a charger and at least one rechargeable battery (varies depending on package). A battery will typically last about three to ten days before recharging in standby mode or 3 to 24 hours of a "pack a day" smoker use depending on the model and size. Although we recommend an overnight charge, just like you would charge your cell phone. A reduced volume of vapor typically indicates that the battery needs to be charged, even though the tip of the battery or button will still light up. It is a good idea to purchase an optional, additional rechargeable battery to keep your product working when you need it. Depending on usage, a battery should be usable for about one year or 300 charges before needing to be replaced.

Where may I purchase replacement batteries?
Replacement batteries and other replacement items and accessories are available through this website under “Batteries” or at any Vapor Depot retail location.

Who should use this product?

Our products are intended for use by adult smokers. They will not be sold to minors as defined by each individual state. Women who are pregnant or breast feeding must not use our products without first consulting their physician. People who are at risk of or have high blood pressure, heart disease, respiratory ailments and diabetes must not use this product without first consulting their physician. People with any health problems must not use them without first consulting their physician. Please also read our "Product Warning!" located on the Homepage.

Is this product approved by the FDA or any other US Regulatory Organization?

Our products, being nicotine delivery devices, do not fall under the jurisdiction of the FDA or any other U.S. regulatory organization at this time. Our products do not call for the oversight of either the FDA or the Alcohol and Tobacco Trade Bureau as they do not contain tobacco. The eGo, Vapor Bolt, Vapor Blaster, Vapor Gripper, TVD Cigar and TVD Pipe, or any of their characteristics fit the classification of products that these organizations govern. As a result they are not FDA approved devices for the purpose of smoking cessation.

Are the nicotine cartridges and cartomizers available for purchase in a variety of flavors?
Yes, currently we offer 18 different flavors which taste similar to a traditional cigarette, as well as over 70 different Vapor Juice flavors you can use. Keep visiting our web site under "Cartridges" "Cartomizers" and "Vapor Juice" for updates and additions.

Where may I buy refill cartridges or cartomizers?

You may purchase refill cartridges and cartomizers though this website under "Cartridges" or "Cartomizers" whenever you are in need. Or simply call us and place a phone order at 877-867-0965.

Is it less expensive to use this product than traditional cigarettes?
From the standpoint of comparing the cost of a pack of cigarettes to a Vapor Depot cartridge, cartomizer or bottle of Vapor Juice, it really depends on how much one is paying for a pack of cigarettes. But generally speaking, yes if your cigarettes are more than $1.90 per pack or $1.00 per pack if you choose one of our Vapor Juice bottles.

Can I smoke it anywhere?
Given the fact that our products do not utilize burning tobacco, are non-flammable and do not produce smoke, the answer is, technically, yes. Users of our products have reported that they freely use them in restaurants, bars, airports and airplanes. Many users of the products have reported that it is not uncommon for someone to approach them when they are using the product. The typical response is either, "What on earth is that?" or, "Sorry, but you can't do that here." A simple explanation and demonstration of the product will usually turn into a friendly discussion about the product.

Does the product produce harmful second-hand smoke?
No. The vapor that is released into the surrounding area is generally harmless and will dissipate in a matter of a few seconds.

Can I use the product to stop smoking?

The fact is that the Vapor eGo, Vapor Bolt, Vapor Blaster, Vapor Gripper, eVic, TVD Cigar and TVD Pipe or any other Vapor Depot electronic cigarette device herein after not listed, have not been approved by the FDA as cessation devices and thus, we are not promoting them for that purpose. We are marketing and selling them to our customers as "more logical alternatives" to smoking traditional tobacco products.